Shipping policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Estimates

We offer nationwide shipping within the United States. Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

Please note: Delivery times are estimates and may vary based on carrier delays, location, or weather conditions.

In-Store Pickup (if applicable)

You can skip the shipping fees with free local pickup at our warehouse. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1–2 business days. We will send you a notification when your order is ready.

Pickup location:
Waterproofing Depot USA

International Shipping

We currently do not offer international shipping.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. Please allow 24 hours for tracking information to become available.

Shipping Issues or Delays

If you haven’t received your order within the estimated time frame, please contact us at info@waterproofingdepotusa.com or call +1(818)404-9742, and we’ll help resolve the issue.